Case · Missing in ledger · tieout

Overview Runs Breaks Exceptions Quarantine

Overview Runs Breaks Exceptions Quarantine

Reading the record…

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Case · Missing in ledger · tieout

run c2f01047 · as of 2026-07-02 17:48 UTC · ruleset-v2

Missing in ledgeropen

−$66.81re_mercadia_0014

seen in 1 run · opened by system

The case, append-only

Openedby run c2f010472026-07-02 17:48 UTC

AcknowledgeResolve

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The evidence

This run’s finding, embedded — not a copy, the same record.

Conclusion
Missing in ledgerMoney moved at the processor that your books don't show.
Concluded by ruleset-v2 in run c2f01047, as of 2026-07-02 17:48 UTC.
2
What matching tried
1. Duplicate sweepSurvived — no other Stripe record shares this id or reference.passed
2. Exact-reference passNo ledger entry cites reference `re_mercadia_0014`.broke here
3. Amount / date windowNo same-amount ledger candidate within ±2 days.broke here
4. Settlement-lag windowPast its settlement-lag window → break.broke here
The transaction
identity
stripe / acct_mercadia / txn_re_0014
type
refund
amount
−$66.81
occurred
2026-05-16 11:20 UTC
observed
2026-07-02 17:48 UTC
version
v1 · current
normalized by
stripe-v1

4

The raw record

{
  "id": "txn_re_0014",
  "fee": 0,
  "net": -6681,
  "type": "refund",
  "amount": -6681,
  "object": "balance_transaction",
  "source": "re_mercadia_0014",
  "status": "available",
  "created": 1778930400,
  "currency": "usd",
  "description": "Refund for order #1013",
  "fee_details": [],
  "available_on": 1779062400,
  "reporting_category": "refund"
}

exactly as receivedcontent hash 477e4267…

The ingestion batch
source
stripe
idempotency key
stripe:acct_mercadia:222471279ce675758f90bb872bb8bd978c013794250c23777e66777cda700b6c
landed
2026-07-02 17:48 UTC
status
normalized

Open the full evidence chain →

Investigate

Clara · assistant · suggests, never resolves

Suggested by Claude · never blocks, never edits

missing_counterpart

A Stripe refund of 6681 USD (re_mercadia_0014) has no corresponding entry in the ledger, and no near-miss candidates were recorded by the matcher, suggesting the ledger record was never created rather than merely delayed.

Next: Check the internal ledger system for a refund entry tied to source reference re_mercadia_0014 or acct_mercadia around 2026-05-16 11:20 UTC, and if none exists, manually post the missing refund entry.

claude-sonnet-5 · triage-v2 · confidence medium

visitor2026-07-05 18:56 UTC
Where should the other side of this be?

You’re viewing as a read-only demo visitor. Sign in as an operator to ask Clara — the thread and its citations are fully readable either way.